Privacy Policy
At Smile Lady, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains what information may be collected, how it is used, and the choices available to you when you visit our store or make a purchase.
Information We Collect
Depending on how you interact with our store, we may collect information such as your name, email address, phone number, billing and shipping address, order details, and information you provide when contacting customer support.
Certain technical information, such as device details, browser information, and website usage data, may also be collected through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- Process and fulfil orders.
- Arrange shipping and delivery.
- Provide order updates and customer support.
- Process payments through applicable payment providers.
- Improve our website, products, and shopping experience.
- Detect fraud, protect our store, and comply with legal obligations.
- Send marketing communications where permitted and according to your preferences.
Sharing of Information
We may share relevant information with service providers that help us operate our store, including payment processors, suppliers and shipping providers who fulfil your order, website services, and customer support tools. We may also disclose information when required by law.
Cookies & Similar Technologies
Our store may use cookies and similar technologies to support essential website functions, understand website activity, and improve your experience. Your browser settings may allow you to manage certain cookies.
Data Security & Retention
We use reasonable measures to protect personal information. Information is retained for as long as reasonably necessary for business, legal, accounting, and operational purposes.
Your Privacy Choices
Depending on your location and applicable law, you may have rights to access, correct, delete, or request a copy of certain personal information, or object to particular uses of it.
Third-Party Services
Our store may use third-party services or link to external websites. Their privacy practices are governed by their own policies.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact Smile Lady:
WhatsApp or phone: +44 7563 194557
Address: 28 Junction Road, London, United Kingdom